DATA PROTECTION INFORMATION FOR “DIRECT EASY” FROM LEDVANCE


As of: April 2025


  1. DATA PROCESSING WHEN USING DIRECT EASY FROM LEDVANCE

    This data privacy information informs you that no personal data about you is collected and processed by LEDVANCE via the DIRECT EASY app during normal use of the app.

    Personal data will only be processed in the event of transmission and analysis of error and crash reports if you have given your prior consent in accordance with Article 6 (1) (a) GDPR and Section 25 (1) TDDDG.

    To ensure the stability and reliability of our app, we use the Firebase Crashlytics service provided by Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. For users in the EU/EEA and Switzerland, Google Ireland Ltd., Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland is responsible.


    Firebase Crashlytics is used to determine the effects of a crash and to investigate the cause. This will allow us to immediately improve the stability and performance of the application for users. The collection and processing of data in this context only takes place with your prior consent in accordance with Section 25 (1) TDDDG, Art. 6 (1) point a GDPR. This consent can be withdrawn at any time with effect for the future.


    If consent is granted, the following data is processed:

    Device type Operating system App version

    Time of crash

    Device identification number

    User-defined keys/values (e.g. specific states of the app)

    User-defined log messages (to obtain context about events leading up to the crash)


    Google LLC. is certified according to the EU-US Data Privacy Framework (DPF) insofar as data is processed outside the EU/EEA in the USA in the course of using Google Firebase Crashlytics. Data transfers to the USA are therefore legitimized by the European Commission's adequacy decision under Art. 45 DSGVO. Further information on the EU-US Data Privacy Framework Program can be found on the official ITA website (https://www.dataprivacyframework.gov/s/).

    In addition, Google integrates the so-called standard contractual clauses of the European Commission in its contracts in accordance with Art. 46 (2) (c) GDPR.

    Further information on data processing by Google Firebase Crashlytics can be found at https://firebase.google.com/support/privacy and in the Google Privacy Policy https://policies.google.com/privacy?hl=en-US.


  2. Controller/Contact details

    LEDVANCE GmbH

    Parkring 1-5

    85748 Garching Germany

    +49 89 780673-100

    contact@ledvance.com www.ledvance.de

  3. NAME AND ADDRESS OF THE DATA PROTECTION OFFICER

Contact details of the LEDVANCE data protection officer:

Mr. Matthias Lindner bDSB LEDVANCE

c/o intersoft consulting services AG Beim Strohause 17

20097 Hamburg Germany privacy@ledvance.com